Shipping policy
SHIPPING POLICY
At Craft Love Designs, LLC, we carefully prepare and package every order to help ensure your items arrive safely. Please review our shipping information before placing your order.
π¦ ORDER PROCESSING TIME
Orders are typically processed within 5β7 business days, excluding weekends and holidays.
Processing time includes preparing, producing, packaging, and getting your order ready for shipment.
During busy shopping seasons, holidays, special promotions, or periods of high order volume, processing may take a little longer.
Please note: Processing time is separate from shipping transit time. The estimated delivery timeframe begins once your order has been shipped.
π SHIPPING METHODS
We primarily ship orders through the United States Postal Service (USPS).
If an alternative shipping carrier is necessary, we will notify you when appropriate.
π ESTIMATED DELIVERY TIMES
Once your order has shipped, USPS delivery within the United States typically takes approximately 5β7 business days, depending on the shipping service and destination.
Estimated total timeframe:
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Order processing: 5β7 business days
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Shipping transit: Approximately 5β7 business days
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Estimated total: Approximately 10β14 business days
These are estimates, not guaranteed delivery dates.
Delivery times may vary due to postal delays, severe weather, holidays, carrier operations, or other circumstances beyond our control.
π¬ SHIPPING CONFIRMATION & TRACKING
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow time for USPS to scan your package and update its tracking status.
You can use the tracking information provided to follow your shipment's progress.
π² SHIPPING COSTS
Shipping costs are calculated at checkout based on your order and shipping destination.
Any eligible shipping discounts or promotional offers will be applied according to their terms.
The total shipping cost will be displayed before you complete your purchase.
πΊπΈ SHIPPING DESTINATIONS
We currently ship within the United States only.
At this time, we do not offer international shipping or shipping to U.S. territories, APO, or FPO addresses.
π¦ LOST, DELAYED, OR DAMAGED PACKAGES
We take care when packaging orders, but occasionally shipping issues can occur.
Delayed packages:
If your shipment has not arrived within the estimated delivery timeframe, please check your tracking information for updates.
If tracking has stopped updating or your package appears significantly delayed, contact us so we can help investigate.
Lost packages:
If you believe your package has been lost in transit, please contact us with your order number and tracking information.
We will review the situation and work with USPS to investigate the shipment and determine an appropriate resolution.
Damaged packages:
If your order arrives damaged, please contact us within 14 days of delivery.
Include your order number, a description of the damage, and clear photos of the item and packaging when available.
We will review the issue and arrange an appropriate resolution in accordance with our Return & Refund Policy.
Packages marked as delivered:
If tracking indicates your package was delivered but you cannot locate it, please check your mailbox, surrounding delivery area, and with household members.
You may also contact your local USPS office for assistance.
If you still cannot locate your package, please reach out to us so we can review the situation.
π SHIPPING ADDRESS ACCURACY
Please double-check your shipping address before completing your purchase.
If you notice an error after placing your order, contact us as soon as possible.
We will do our best to accommodate address corrections before shipment, but changes cannot be guaranteed once an order has been processed or shipped.
If a package is returned to us due to an incorrect or incomplete address provided at checkout, we will contact you to discuss reshipping options. Additional shipping charges may apply.
π QUESTIONS OR SHIPPING CONCERNS?
If you have any questions regarding your order, processing times, shipping, or delivery, we're happy to help.
Email: contactus@craftlovedesigns.com
Contact Page: https://www.craftlovedesigns.com/pages/contact
Thank you for supporting Craft Love Designs and our small business. We appreciate your patience while we prepare your order!